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	<title>Speak Business English</title>
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		<title>Love is Power</title>
		<link>http://eng.cilacapedu.com/2011/10/03/love-is-power/</link>
		<comments>http://eng.cilacapedu.com/2011/10/03/love-is-power/#comments</comments>
		<pubDate>Mon, 03 Oct 2011 23:11:42 +0000</pubDate>
		<dc:creator>English Mastery</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>

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		<description><![CDATA[Love is power. Love can make you smile. Love can inspire you. Love can move you to the stratosphere. Love can empower you. Love can change your life. Love can even transform your life. Love is strange. You never know what it will be like. There are amazing surprises for those who believe in love. [...]]]></description>
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<p>Love is power.<br />
Love can make you smile.<br />
Love can inspire you.<br />
Love can move you to the stratosphere.<br />
Love can empower you.<br />
Love can change your life.<br />
Love can even transform your life.<br />
Love is strange.<br />
You never know what it will be like.<br />
There are amazing surprises for those who believe in love.<br />
Start to think about love.<br />
Start to feel the live inside.<br />
Use the power of love inside.<br />
Do not hide it.<br />
Reveal your love inside.<br />
Make it known to the world.<br />
Express it clearly.<br />
See what real love can do.<br />
See what your life will be like.<br />
See what you can do.<br />
Now that you know it already.<br />
The power of love inside.<br />
Will you do nothing about it?<br />
Or will you use it to transform your life?<br />
Don&#8217;t just stay where you are.<br />
Begin to transform your life.<br />
With the power of love.</p>
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		</item>
		<item>
		<title>Formal and Informal Greetings</title>
		<link>http://eng.cilacapedu.com/2011/08/13/formal-and-informal-greetings/</link>
		<comments>http://eng.cilacapedu.com/2011/08/13/formal-and-informal-greetings/#comments</comments>
		<pubDate>Sun, 14 Aug 2011 01:03:07 +0000</pubDate>
		<dc:creator>English Mastery</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>

		<guid isPermaLink="false">http://eng.cilacapedu.com/?p=3365</guid>
		<description><![CDATA[http://engviet.com/wp-content/uploads/2011/08/Formal-and-Informal-Greetings.mp3 Formal Greetings Hello! Hello ! How are you? I&#8217;m fine thank you. And you? I&#8217;m very well thank you. And you? How are you doing? I&#8217;m fine. Thank you. And you? I&#8217;m doing fine. Thanks a lot. And you? How is everything? Everything is fine. Thank&#8217;s a lot. Everything is okay. Thank you. How’s [...]]]></description>
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<p><strong>Formal Greetings</strong></p>
<p><strong>Hello!</strong><br />
Hello !<br />
<strong>How are you?</strong><br />
I&#8217;m fine thank you. And you?<br />
I&#8217;m very well thank you. And you?<br />
<strong>How are you doing?</strong><br />
I&#8217;m fine. Thank you. And you?<br />
I&#8217;m doing fine. Thanks a lot. And you?<br />
<strong>How is everything?</strong><br />
Everything is fine. Thank&#8217;s a lot.<br />
Everything is okay. Thank you.<br />
<strong>How’s everything going?</strong><br />
Everything is fine. Thank you.<br />
Everything is okay. Thanks a lot.<br />
<strong>How have you been keeping?</strong><br />
I have been doing well. Thank you.<br />
I have been doing fine. Thanks a lot.<br />
I trust that everything is well.<br />
Yes. Everything is fine. Thank&#8217;s a lot.</p>
<p><strong>Informal Greetings</strong></p>
<p>Hi.<br />
What’s up?<br />
How&#8217;s life?<br />
How&#8217;s everything?<br />
Good to see you.<br />
Good to see you again.<br />
Good to see again in this place.<br />
Great to see you again.<br />
Great to see you again in this town.<br />
Great to see you again in this occasion.<br />
What a coincidence. I&#8217;m happy to see you again.<br />
How are things (with you)?<br />
How’s it going?</p>
<p>How’s life been treating you?</p>
<p><strong>Formal Greeting to a person you haven’t seen for a long time.</strong></p>
<p>It has been a long time.<br />
It’s been too long.<br />
What have you been up to all these years?<br />
It’s always a pleasure to see you.<br />
How long has it been?<br />
I’m so happy to see you again.</p>
<p><strong>Informal Greeting to a person you haven’t seen for a long time.</strong></p>
<p>How come I never see you?<br />
I haven&#8217;t seen you for ages. Where have you been?<br />
It’s been such a long time.<br />
Long time no see.<br />
Where have you been hiding?<br />
It’s been ages since we last met.</p>
<p>Copyright: Martin Trang. All Rights Reserved.</p>
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		<item>
		<title>Monitoring and Evaluation</title>
		<link>http://eng.cilacapedu.com/2011/08/07/monitoring-and-evaluation/</link>
		<comments>http://eng.cilacapedu.com/2011/08/07/monitoring-and-evaluation/#comments</comments>
		<pubDate>Mon, 08 Aug 2011 02:40:37 +0000</pubDate>
		<dc:creator>English Mastery</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>

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		<description><![CDATA[Evaluation is the process of goal achievement assessment and disclosure of the issue of performance programs / projects to provide feedback for improving the quality of the performance of programs / projects. Monitoring of key questions 1. What are the arising problems? 2. Do the projects on schedule? 3. Do the project generate output based [...]]]></description>
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<p>Evaluation is the process of goal achievement assessment and disclosure of the issue of performance programs / projects to provide feedback for improving the quality of the performance of programs / projects. </p>
<p><strong>Monitoring of key questions </strong></p>
<p>1. What are the arising problems?<br />
2. Do the projects on schedule?<br />
3. Do the project generate output based on plan?<br />
4. Do budget in accordance with the plan?<br />
5. Do the strategy executed according to plan?<br />
6. Do the target group involved in project activities? </p>
<p><strong>Monitoring Objectives.</strong></p>
<p>1. Assessment of activities.<br />
2. Has the projects been implemented according to plan.<br />
2. Identify the problems that arise so that it can be overcome.<br />
3. To assess whether the patterns of work and management that are used are appropriate to achieve the project objectives.<br />
4. Know the connection between events in order to obtain a measure of progress,<br />
5. Tailor activities to the changing environment, without deviating from the objectives. </p>
<p><strong>Benefits of monitoring </strong></p>
<p><strong>Responsible for the Program: </strong></p>
<p>One of the functions of management control or supervision.<br />
As a form of accountability (accountability) performance<br />
To convince the parties concerned<br />
Help determine the steps that related to future projects.<br />
As a basis for subsequent monitoring and evaluation. </p>
<p><strong>For the Project Manager, namely: </strong></p>
<p>Helping to prepare a report within a short time<br />
Knowing the shortcomings that need to be improved and sustained performance is already good.<br />
As a basic (information) is important to evaluate the project. </p>
<p><strong>Type and Type of Monitoring</strong></p>
<p>Aspects of the input (input) projects include: manpower, funds, materials, equipment, hours of work, data, policy, management and so on. required to carry out project activities.<br />
Aspects of the process / activity which aspects of a project that reflects a process of activities, such as research, training, production process, providing assistance and so on.<br />
Aspects of the output (output), ie aspects of the project which includes the results of the process that is primarily concerned with the quantity (amount).</p>
<p><strong>Importance of Evaluation</strong></p>
<p>-Show success or failure of the project<br />
-Shows where and how the necessary changes<br />
-Determine how the strength or potency can be improved.<br />
-Provide information for planning and decision making.<br />
-Helps to be able to see the wider context and its implications for performance development. </p>
<p><strong>The purpose of evaluation</strong></p>
<p>To obtain information and draw lessons from the experience of project management, outputs, benefits, and impacts of new development projects has been completed, and already serves as a feedback for decision making in the context of planning, implementation, monitoring and control of future projects. </p>
<p><strong>Types of evaluation</strong></p>
<p>1. Initial evaluations of activities, namely the assessment of readiness to detect the feasibility of the project or projects.<br />
2. Formative evaluation, is assessment of the results that have been achieved during the process of project activities implemented. The timing of the carried out regularly (monthly, quarterly, semester or yearly) according to the information needs assessment results.<br />
3. Summative evaluation, ie assessment of the results has been achieved entirely independent of the activities until the end of the activity. Execution time at the end of the project in accordance with the duration of the project implemented. For projects that have a period of six months, the summative evaluation carried out by the end of the sixth month. For the evaluation that assesses the impact of the project, can be implemented after the project ends and calculated their impact has been noticeable. </p>
<p><strong>Indicators of community-based programs</strong></p>
<p><strong>1. Goals</strong><br />
Quality of life.<br />
Empowerment (self-actualization and community existence koaktualisasi).<br />
Community independence.<br />
Community resilience.</p>
<p><strong>2. Outcomes</strong><br />
- Appreciation (awareness, responsibility &#038; an active role).<br />
- Sustainable Utilization of social resources.<br />
- Treatment &#038; prevention mechanism by the community.</p>
<p><strong>3. Outputs</strong><br />
- Control (weight and growth) of social problems.<br />
- Increased service coverage (coverage rate).<br />
- The degree of community use of the potentials and resources.<br />
- The role of active community.</p>
<p><strong>Format Design</strong></p>
<p>Background (explain the situation analysis, Things are, the purpose and project activities).<br />
Objectives (general and specific).<br />
Usability (substance and which is intended for users).<br />
Coverage (aspects on the monitor / evaluation).</p>
<p><strong>Method</strong></p>
<p>- Technical monitoring and evaluation.<br />
- Indicators and measuring instruments.<br />
- Data Source.<br />
- Data collection techniques.<br />
- Data processing techniques.</p>
<p><strong>Location</strong></p>
<p>Implementing and organizational structure<br />
Reporting and dissemination<br />
Time and stages of evaluation<br />
Attachment:<br />
        &#8211; Instruments<br />
        &#8211; Relevant Documents Project.</p>
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		<title>Customer Value, Satisfaction, and Retention</title>
		<link>http://eng.cilacapedu.com/2011/08/02/customer-value-satisfaction-and-retention/</link>
		<comments>http://eng.cilacapedu.com/2011/08/02/customer-value-satisfaction-and-retention/#comments</comments>
		<pubDate>Tue, 02 Aug 2011 13:23:41 +0000</pubDate>
		<dc:creator>English Mastery</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[core business processes]]></category>
		<category><![CDATA[customer delivered value]]></category>
		<category><![CDATA[high customer loyalty]]></category>
		<category><![CDATA[marketing networks]]></category>
		<category><![CDATA[marketing tool]]></category>
		<category><![CDATA[relationship marketing]]></category>
		<category><![CDATA[total customer cost]]></category>
		<category><![CDATA[total customer value]]></category>

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		<description><![CDATA[Customers are value-maximizers. They form an expectation of value and act on it. Buyers will buy from the firm that they perceive to offer the highest customer-delivered value, defined as the difference between total customer value and total customer cost. A buyer&#8217;s satisfaction is a function of the product&#8217;s perceived performance and the buyer&#8217;s expectations. [...]]]></description>
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<p>Customers are value-maximizers. They form an expectation of value and act on it. Buyers will buy from the firm that they perceive to offer the highest customer-delivered value, defined as the difference between total customer value and total customer cost.</p>
<p>A buyer&#8217;s satisfaction is a function of the product&#8217;s perceived performance and the buyer&#8217;s expectations. Recognizing that high satisfaction leads to high customer loyalty, many companies today are aiming for TCS &#8211; total customer satisfaction. For such companies, customer satisfaction is both a goal and marketing tool.</p>
<p>Strong companies develop superior capabilities in managing core business processes such as a new product realization, inventory management, and customer acquisition and retention.</p>
<p>Managing these core processes effectively means creating a marketing network in which the company works closely with all parties in the production and distribution chain, from suppliers of raw materials to retail distributors. Companies no longer compete &#8211; marketing networks do.</p>
<p>Losing profitable customers can dramatically affect a firm&#8217;s profits. The cost of attracting a new customer is estimated to be five times the cost of keeping a current customer happy.</p>
<p>The key to retaining customers is relationship marketing. To keep customers happy, marketers can add financial or social benefits to products, or create structural ties between the company and its customers.</p>
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		<title>English Greetings</title>
		<link>http://eng.cilacapedu.com/2011/07/31/english-greetings/</link>
		<comments>http://eng.cilacapedu.com/2011/07/31/english-greetings/#comments</comments>
		<pubDate>Sun, 31 Jul 2011 06:11:53 +0000</pubDate>
		<dc:creator>English Mastery</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>

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		<description><![CDATA[http://engviet.com/wp-content/uploads/2011/08/English-Greetings.mp3 Hello. Good morning. Good afternoon. Good evening. Good night. I&#8217;m James. Are you Bill Gates? Yes, I am. Yes, I&#8217;m. No, I am not. No, I&#8217;m not. How are you? I&#8217;m fine. Thank you. I&#8217;m very well. Thank you. How is Priscilla? She is very well. Thank you. Good afternoon, Mr. Andrew. Good morning, [...]]]></description>
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<p>Hello.<br />
Good morning.<br />
Good afternoon.<br />
Good evening.<br />
Good night.<br />
I&#8217;m James.<br />
Are you Bill Gates?<br />
Yes, I am.<br />
Yes, I&#8217;m.<br />
No, I am not.<br />
No, I&#8217;m not.<br />
How are you?<br />
I&#8217;m fine. Thank you.<br />
I&#8217;m very well. Thank you.<br />
How is Priscilla?<br />
She is very well. Thank you.<br />
Good afternoon, Mr. Andrew.<br />
Good morning, Mrs. Sarah.<br />
How are you this morning?<br />
Good evening, Naomi.<br />
Good bye, Suzan.<br />
See you tomorrow.<br />
See you later.<br />
See you soon.</p>
<p>&#8212;&#8211;<br />
Conversation</p>
<p>Hello George. How are you?<br />
Fine. Thanks.</p>
<p>How are you this morning?<br />
I&#8217;m fine. Thank you.</p>
<p>Are you Bill Gates?<br />
Yes, I&#8217;m Bill Gates.</p>
<p>Are you Andrew Grove?<br />
Yes, I&#8217;m.</p>
<p>Are you Helena Thomson?<br />
Yes, I&#8217;m.</p>
<p>Good night, Eugene.<br />
Good night, Thomson.</p>
<p>Good morning, Mr. Gates. How are you?<br />
Good morning, Mr. Bill. I&#8217;m fine. Thank you.</p>
<p>I&#8217;m James Stoneman. Are you Andrew Gates?<br />
Yes, I am.</p>
<p>Hello. How are you?<br />
Fine. Thanks.</p>
<p>See you tomorrow.<br />
See you tomorrow.</p>
<p>Good morning Helen. How&#8217;s Bill?<br />
He&#8217;s fine. Thank you.</p>
<p>How&#8217;s Mr. Thomas this morning?<br />
Mr. Thomas is very well. Thank you.</p>
<p>Good bye James. See you tomorrow morning.<br />
Good bye Helen. See you tomorrow.</p>
<p>Copyright: Martin Trang. All Right Reserved.</p>
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		<item>
		<title>Effective Communicator</title>
		<link>http://eng.cilacapedu.com/2011/07/27/effective-communicator/</link>
		<comments>http://eng.cilacapedu.com/2011/07/27/effective-communicator/#comments</comments>
		<pubDate>Thu, 28 Jul 2011 04:31:46 +0000</pubDate>
		<dc:creator>English Mastery</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[attitudes]]></category>
		<category><![CDATA[beliefs]]></category>
		<category><![CDATA[demographic traits]]></category>
		<category><![CDATA[effective communicator]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[individual differences]]></category>
		<category><![CDATA[interests]]></category>
		<category><![CDATA[needs]]></category>
		<category><![CDATA[self concept]]></category>
		<category><![CDATA[self fulfilling prophecy]]></category>
		<category><![CDATA[values]]></category>

		<guid isPermaLink="false">http://eng.cilacapedu.com/?p=3453</guid>
		<description><![CDATA[http://eng.cilacapedu.com/wp-content/uploads/2011/07/Effective-Communicator.mp3 You can become a more effective communicator by understanding yourself and how others view you: your attitudes, beliefs, and values; your self-concept; and how the self-fulfilling prophecy may influence your decisions. Perceptions are influenced by how we select, organize, and interpret words and ideas. Our perceptions are influenced by our individual differences and preconceived [...]]]></description>
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<p>You can become a more effective communicator by understanding yourself and how others view you: your attitudes, beliefs, and values; your self-concept; and how the self-fulfilling prophecy may influence your decisions.</p>
<p>Perceptions are influenced by how we select, organize, and interpret words and ideas.</p>
<p>Our perceptions are influenced by our individual differences and preconceived notions.</p>
<p>To better understand your audience, learn about their demographic traits, such as age, gender, and employment status, as these help determine their interests, needs, and goals. In addition, become aware of your perceptions and theirs, and practice fairness in your communications.</p>
<p>Part of being an effective communicator is learning to receive messages from others through active listening and reading.</p>
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		<title>Be Successful &#8211; Be a Winner &#8211; Start Doing Your Best</title>
		<link>http://eng.cilacapedu.com/2011/07/24/be-successful-be-a-winner-start-doing-your-best/</link>
		<comments>http://eng.cilacapedu.com/2011/07/24/be-successful-be-a-winner-start-doing-your-best/#comments</comments>
		<pubDate>Mon, 25 Jul 2011 04:59:25 +0000</pubDate>
		<dc:creator>English Mastery</dc:creator>
				<category><![CDATA[Miscellaneous]]></category>
		<category><![CDATA[achieve high value goals]]></category>
		<category><![CDATA[be a winner]]></category>
		<category><![CDATA[discipline efforts]]></category>
		<category><![CDATA[don't be a loser]]></category>
		<category><![CDATA[highest value activities]]></category>
		<category><![CDATA[set effective strategy]]></category>
		<category><![CDATA[strategic business goals]]></category>

		<guid isPermaLink="false">http://eng.cilacapedu.com/?p=3445</guid>
		<description><![CDATA[http://engviet.com/wp-content/uploads/2011/07/Be-Successful-Be-a-Winner-Start-Doing-Your-Best.mp3 To be successful in business, you need to think about setting strategic business goals, implement those goals, evaluate, and continuously improve your system. In any business, time is your ultimate asset that you must use effectively to achieve high value goals. You must focus and concentrate to achieve to get your highest value activities [...]]]></description>
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<p>To be successful in business, you need to think about setting strategic business goals, implement those goals, evaluate, and continuously improve your system.</p>
<p>In any business, time is your ultimate asset that you must use effectively to achieve high value goals. You must focus and concentrate to achieve to get your highest value activities done.</p>
<p>Discipline is the key to ensure your success. With a little bit discipline you can only achieve few goals. With total discipline efforts you can succeed in achieving various goals.</p>
<p>You must specialized yourself in certain field of expertise. If you to do too many things you will not be able to make great progress, but if you focus your efforts on highest value activities, you can achieve many great success.</p>
<p>Start today doing your best. Focus and concentrate to do the best. Don&#8217;t be a loser. Be a winner. Start making the most of your time. Start creating progress. Start creating something positive that create value to your life. Remember that to succeed you must have high value goal, think deeply to set effective strategy about how you can achieve that goal, and then do your best to achieve that goal.</p>
<p>Copyright: Martin W. All Right Reserved.</p>
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